Shipping & Returns Policy

Effective Date: September 26, 2024

Shipping Information

Shipping Provider

We use Australia Post to ship all orders.

Processing Time

Orders are processed within 1-3 business days from Melbourne, Australia. Please allow additional time during peak periods or holidays.

Standard Shipping: A flat rate of A$3 for all orders. This service does not include tracking and typically takes 3-5 business days for metro areas and 5-10 business days for regional areas.

Returns and Exchanges

Return Policy

As a small business, we do not accept returns or exchanges on greeting cards. Please choose your items carefully.

Issues with Orders

If you receive a damaged or incorrect item, please contact us at sale.komorebidraws@gmail.com within 7 days of receiving your order. We will assess the issue and provide a solution, which may include a replacement or a refund if applicable.

Contact Us

If you have any questions about shipping or if there’s an issue with your order, please contact us at:

sale.komorebidraws@gmail.com